Legal
Privacy Policy
This Privacy Policy describes how NeonGold LLC handles information in connection with our mobile applications and related services, including IdleCuber, MyChromaTime, and other software we publish under NeonGold LLC (collectively, the “Apps”).
By downloading or using the Apps, you agree to this Policy. If you do not agree, do not use the Apps.
1. Summary
- We do not require an account or sign-in.
- App progress and local data are stored on your device.
- We do not currently use our own analytics or crash-reporting SDKs.
- When in-app purchases and ads are enabled, Apple, Google, and/or Google AdMob may process limited data as described below.
2. Information we collect
2.1 Information stored on your device
The Apps store progress, settings, and similar data locally on your device (for example, save files and preferences). For games, this typically includes gameplay state such as currency balances, unlocks, settings, and similar progress. For lifestyle or activity apps (including MyChromaTime), this may include locally stored activity, session, or settings data. Business-oriented apps we may publish (for example tools related to food-truck operations) may store operational or settings data locally in the same way.
This data is not uploaded to NeonGold servers because we do not operate a user-account backend for the Apps today.
If you delete the App or clear app data, this local data may be lost unless you have a backup created by you or your device/platform.
2.2 Information we do not collect ourselves
We do not ask you to provide, and we do not collect through the Apps today:
- Name or postal address
- Email address (except if you email us for support)
- Photos from your camera roll or camera
- Precise location
- Contacts
Cosmetic “picture” style content in IdleCuber uses art bundled with the App, not photos you select from your device (unless a future update clearly adds that feature and updates this Policy).
2.3 Information you choose to send us
If you contact us (for example at support@neongold.gold), we receive whatever you include in that message (such as your email address and the content of your request) so we can respond.
2.4 App stores and payments (when in-app purchases are enabled)
Purchases are processed by Apple (App Store) and/or Google (Google Play), not by a NeonGold payment page inside the App. Those platforms may collect and process payment details, purchase history, device identifiers, and account information under their own privacy policies. NeonGold receives purchase entitlement signals needed to unlock what you bought in the App (for example, confirming a product was purchased). We do not receive your full credit card number.
2.5 Advertising (when ads are enabled)
If the Apps show ads (for example rewarded ads), we may use Google AdMob (or a similar Google advertising product). Ad partners may collect or use:
- Device identifiers (such as advertising IDs)
- IP address and general device/network information
- Approximate location derived from IP (not precise GPS from us)
- Ad interaction data
On iOS, you may see an App Tracking Transparency prompt where required. You can also limit ad tracking in your device settings.
If you purchase or unlock a “no ads” / supporter-style entitlement, the Apps will stop showing ads for that installation according to the product description.
2.6 Diagnostics
We do not currently integrate a third-party crash or analytics SDK (for example Firebase, Crashlytics, Sentry, or Unity Analytics). An App package may include unused engine or SDK modules; the Apps do not send analytics to NeonGold. Your device platform (Apple/Google) may collect limited diagnostic or usage data under their policies when you install or use apps from their stores.
3. How we use information
We use information to:
- Operate and improve the Apps
- Save your progress and settings on device
- Fulfill purchases and restore eligible entitlements
- Show ads where enabled, or suppress ads when you own a no-ads entitlement
- Respond to support requests
- Comply with law and enforce our Terms
We do not sell your personal information.
4. Sharing and third parties
We do not sell personal information. We may share or disclose information only as follows:
| Party | Role |
|---|---|
| Apple | App distribution, optional IAP processing, platform services |
| Google Play | App distribution, optional IAP processing, platform services |
| Google AdMob | Advertising (when ads are enabled) |
| Service providers | Hosting our website or email, if needed to run NeonGold LLC |
| Legal | If required by law, legal process, or to protect rights and safety |
Third parties process data under their own privacy policies. Review:
5. Data retention
- On-device app data: retained until you delete the App, clear app data, or otherwise remove it.
- Support emails: retained as reasonably needed to handle your request and run our business.
- Store / ad partners: retained according to those partners’ policies.
6. Security
We use reasonable measures appropriate to mobile apps that store data locally. No method of electronic storage is 100% secure. You are responsible for securing your device and any platform account used for purchases.
7. Children
The Apps are not directed to children under 13 (or the equivalent minimum age in your country). We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, contact support@neongold.gold and we will take appropriate steps to delete it.
Parents and guardians: use device purchase controls and screen time tools as needed.
8. Your choices
- Uninstall the App or clear app data to remove local progress from that device.
- Manage purchases, subscriptions (if any), and refunds through Apple or Google.
- Limit ad tracking / reset advertising ID in device settings.
- On iOS, respond to tracking prompts where shown.
- Email us to ask questions about this Policy.
Because we do not run user accounts, we generally cannot remotely delete local-only data on your device; uninstalling the App is the usual method.
9. International users
We are based in the United States (Colorado). If you use the Apps from outside the U.S., you understand that information may be processed in the United States and other countries where our service providers or platform partners operate.
10. Changes
We may update this Policy from time to time. We will post the updated Policy with a new effective date at https://neongold.gold/privacy. Continued use of the Apps after changes means you accept the updated Policy.
11. Contact
NeonGold LLC
Email: support@neongold.gold
Website: https://neongold.gold
Colorado Springs, CO 80924
United States
For privacy questions, use the subject line “Privacy Policy”.